Knowledge Base

Below is a collection of Tips & Tricks, advice articles and suggestions to help make your computing experience a pleasurable one. Feel free to browse at your leisure. If you have a suggestion or need advice, please let us know.


Holiday Travel: 10 Ways to Keep Your Laptop and Privacy Safe
A short list of items to keep in mind while traveling this holiday season. On average, a laptop goes missing every 50 seconds in airports alone! Read more...

Data Backup
One of the most important things on your computer are your files - photos, music, movies, word documents, excel spreadsheets and more! What would you do if one day your computer wouldn't turn on? Read more...

Digital Music
If you are like I am, all of my music is on my computer and/or my iPod. I don’t use CD players to listen to music any longer – they are a thing of the past. Read more...

Don’t Open That Email
Identity theft is the fastest growing crime in the world. We get calls regularly from customers who have suspicious emails asking for personal information and need advice thinking they may have already been infected with a virus. Read more...

iPod Broken?
The only thing more frustrating than a computer that is on the fritz, is an iPod that won't turn back on, has a broken screen, or a weird icon which doesn't allow you to get to your beloved music! Read more...

VIRUS HOAX - 'Postcard from a Family Member'
There has been an email floating around warning of a virus that will wipe your hard drive via an 'Postcard from a Family Member' email. Read more...

Video Games - Here to Stay
Like many boys growing up, I played alot of video games. I always had it in the back of my head that I would one day grow out of it and not be excited when a new game was about to hit the market. Read more...

One MILLION Viruses!
We have said it for months, be sure you have anti-virus software installed and keep it updated regularly. Expired anti-virus software will NOT protect you against incoming threats to your computer. Read more...

Spring Cleaning (Your PC)
Spring Break is almost here. For some of you that may mean Spring Cleaning, for others that may mean warm tropical vacations. If you plan on cleaning or organizing over break, please remember that occasionally your computer needs some cleaning/organizing as well! Read more...

Free Software
Do you ever find yourself standing in a computer store holding a piece of software wondering if it is any good or worth the money? Read more...

ALL MY FILES – LOST!
Sound familiar? It is a fact that 43% of people per year lose valuable information/files due to hard drive crashes, fried computer and/or viruses. Read more...

Unsafe Windows Updates / Downloads (Pop Up Bubbles)
Lately there has been an explosion of calls coming in regarding viruses and spyware infecting ones computer. Upon investigating, we realized that there has been a rash of new methods used to infect your computer – through the “windows update bubble method”. Read more...

Anti-Virus Software = NO PROTECTION?!
Viruses and spyware (malware, adware, etc) infections continue to be our #1 concern with our clients and customers. More often than not, our customers will tell us “I have virus protection, how could I have been infected”? Read more...

So There is a Use for that Empty Laser or Ink Cartridge...
This is the time of year where it seems everybody is rushing around trying to find that perfect gift for everybody on their list. The last thing on people’s mind however is the Ink or Laser Cartridge that they use in the printer that’s sitting on the desk next to that brightly lit Christmas tree. Read more...

Sick of Vista?
Many of our customers have expressed concern regarding Windows Vista being pre-installed on their new computers as opposed to XP. They feel that Vista is very unstable, not as user friendly, and will not load some of their important software. Are you feeling the Vista blues? Read more...

Importance of Recovery Discs
Recovery discs for your computer are an often overlooked necessity. Most new computers today don't come with the recovery discs. Read more...

Is your Computer Running Sluggish?
Often times while we are on a service call, the customer will ask us why their computer runs sluggish and what can they do to rectify this. Read more...